Privacy Policy

At Niva Shots, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect limited personal information necessary to fulfill your orders and provide customer support. This may include:

• Full name

• Shipping address

• Mobile number

• Email address  

• Order details and communication history

We do not collect payment information since we offer Cash on Delivery (COD) only.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and deliver your order

• To contact you regarding your purchase or delivery status

• To provide customer support

• To improve our services and user experience

• To send occasional updates, promotions, or notifications  

3. Information Security

We take appropriate technical and organizational measures to secure your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and is only accessible by authorized personnel.

4. Opt-Out Instructions

You have the right to opt out of receiving promotional messages or marketing communication from us. To do so:

• Click the unsubscribe link in our messages

• Or contact us directly via the information on our website and request removal from our marketing list

Note: You may still receive order-related communication even after opting out of marketing updates.

5. Data Retention

We retain your information only for as long as necessary to fulfill your orders, provide support, and comply with legal obligations. Once your data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Request access to the information we hold about you

• Ask us to update or correct your information

• Request deletion of your data, subject to legal and operational limitations

To exercise any of these rights, please contact us using the details provided on our website.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at at [email protected].