Shipping Policy

Thank you for shopping with Niva Shots. We aim to provide a smooth and transparent delivery experience for all our customers. Please review the shipping policy below before placing your order.

1. Payment Method

We currently offer Cash on Delivery (COD) as our only payment method. Please ensure someone is available at your address to receive the package and make the payment at the time of delivery.

2. Order Processing

Once your order is placed, our team begins processing it within 24–48 hours. You will receive a confirmation message with your order details once processing is complete.

3. Shipping Timeframe

Shipping times may vary depending on your location. Most orders are delivered within 3 to 7 business days from the date of dispatch. Delivery times may be affected by holidays, weather, or high-demand periods.

4. Delivery Coverage

We deliver to most regions across the country. If your location is not serviceable, our team will notify you after the order is placed.

5. Shipping Charges

Shipping fees, if applicable, will be clearly mentioned at checkout before confirming your order. We aim to keep delivery costs as minimal as possible.

6. Order Tracking

Once your order is dispatched, tracking details will be shared via email or SMS. You can use this information to monitor your delivery status.

7. Missed Deliveries

If no one is available at the time of delivery, our logistics partner will attempt redelivery. Repeated failed delivery attempts may result in cancellation of the order.

8. Damaged or Missing Items

If your package arrives damaged or items are missing, please contact us within 48 hours of delivery. We’ll guide you through the resolution process and work to fix the issue promptly.

9. Contact Us

For any questions related to shipping or delivery, feel free to reach out to our support team at at [email protected].